Refund and Returns Policy

All returns should be done within 14 days after the purchase was made.

No refunds/returns after 14 days.

Sale items are non-refundable.

All faulty or wrong items has to be returned to Cycle House office in Pretoria North so we can examine item/s and contact you to arrange credit or replacement.

Goods can also be returned to the shop in person at 602 Rachel de Beer street, Pretoria North. Contact tel nr 012 5469888.

We can arrange pick-up with our courier’s fast way.

Cycling shorts are not returnable after it has been worn.

Energy supplements are not returnable once opened .

Once parcel is received please check the condition of the parcel, and report damaged or broken parts immediately.

Please make sure about your size on our sizing charts.

Any inquiries can be sent to [email protected]

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Monday to Friday: 9h00 - 17h30
Saturday: 9h00 - 13h30

Sundays and public holidays
we will be closed.
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